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Privacy Policy

Welcome to Ayraz Store. Your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website www.ayrazstore.com. By using our site, you agree to the terms described below.

1. Information We Collect

When you visit our website, we may collect certain information to help us provide a better shopping experience, including:

  • Personal Information: Your name, email address, phone number, billing address, and shipping address when you place an order or create an account.

  • Payment Information: Details required to process your payment, such as card information or payment method data. (We do not store or share your complete payment details — all transactions are securely processed through trusted third-party payment gateways.)

  • Device Information: We may collect non-personal data like your IP address, browser type, device model, and browsing behavior to help us improve our website and user experience.

  • Communication Data: If you contact us via WhatsApp, email, or social media, we may keep a record of your communication for customer service purposes.

2. How We Use Your Information

We use the information collected from you in the following ways:

  • To process and deliver your orders accurately.

  • To communicate with you about your orders, delivery status, and customer support inquiries.

  • To send order confirmations, updates, and tracking details via WhatsApp or email.

  • To improve our website, products, and services based on customer feedback and preferences.

  • To send promotional offers, discounts, and updates (only if you have subscribed to our newsletter or agreed to receive marketing messages).

We promise to always handle your information responsibly and never misuse your data.

3. How We Protect Your Data

Your privacy and online safety are our top priorities. We use secure socket layer (SSL) encryption and other advanced security measures to protect your personal and payment information.

All payment transactions are processed through trusted and secure third-party payment gateways, ensuring your financial data remains private.

We do not sell, trade, or rent customers’ personal information to any third parties. Your information will only be shared with authorized service providers (such as shipping or payment partners) who assist us in fulfilling your orders.

4. Cookies

Our website uses cookies — small files stored on your browser — to enhance your shopping experience. Cookies help us remember your preferences, save your shopping cart, and provide you with personalized recommendations.

You can choose to disable cookies in your browser settings, but some website features may not function properly without them.

5. Your Rights

You have the right to:

  • Access or request a copy of your personal information we hold.

  • Request corrections or updates to inaccurate information.

  • Unsubscribe from promotional emails or WhatsApp messages at any time.

  • Request deletion of your personal data (subject to legal and transactional requirements).

To make such requests, you can contact us through the information provided below.

6. Changes to This Policy

We may occasionally update this Privacy Policy to reflect new laws, technologies, or improvements in our services. Any updates will be posted on this page, and the revised date will be mentioned at the top.